The Department of Veterans Affairs is massive. Even VA employees get lost. So, don’t feel bad if you feel a little overwhelmed. Here is a helpful mind map. Think of VA as a duplex with two apartments. The apartments are separated by a sound proof, concrete wall. In one apartment is VHA, i.e., Veterans HEALTH Administration. The other apartment is VBA, i.e., Veterans BENEFIT Administration. VHA offers health care benefits and VBA offers cash benefits.
The video below introduces you to VHA, eligibility requirements, priority groups and offers tips on getting started.
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To get started with VA health care
You may request a doctor’s appointment at the time you apply in person, or by checking ‘yes’ to the question asking if you want an appointment on the application for enrollment. An appointment will be made with a VA doctor or provider and you will be notified via mail of the appointment. If you need health care before your scheduled appointment, you may contact the Enrollment Coordinator, your clinic contact, Urgent Care Clinic or the Emergency Room at your local VA medical facility.
Updating Your Information Using the Automated Health Benefits Renewal Form
Already enrolled and need to update your information? Enrolled Veterans may now automatically submit updates to their address, phone number, health insurance and financial information using the automated online VA Form 1010EZR, Health Benefits Renewal Form available at www.1010ez.med.va.gov/sec/vha/1010ez/Form/1010ezr.pdf. If you need help filling out the form while online, you may call 1-877-222-VETS (8387) between the hours of 8:00 AM and 8:00 PM ET, Monday – Friday, or click on the “chat online with representative” button located on the website and a representative will assist you.
Veterans may update their information at any time – whenever their financial or personal information changes, by completing VA Form 10-10EZR. Submitting the information online is the fastest way to update information and no signature is required. Other ways to update information are by phone at 1-877-222-VETS (8387) between the hours of 8:00 AM and 8:00 PM ET, Monday – Friday, by mail or in person. If mailing the form, be sure to sign and date the form.